Terms of Service
Please bring water and grip socks. We require grip socks for safety and sanitary reasons. Don’t have them? We have plenty in the studio for you to purchase!
Proper workout attire is required. No denim, work clothes, or sneakers are allowed on our machines.
Please arrive at least 15 minutes before your scheduled class (especially if it is your first class).
You must be 18 or over to take a class at Forte Pilates, no exceptions. You must also sign a waiver which will be presented to you.
Classes will always start on time. If you are not present at the start of class, your spot may be released to the next student on the waitlist.
Clients who are more than 5 minutes late to class will not be allowed to take class, as a courtesy to the other clients and instructors.
All class memberships, class packs, new client specials, and single session drop ins have a rolling two week booking window. Meaning, you can book two weeks out from today.
All classes must be booked in advance. In the event that there is an open reformer before your class, and you are 15 minutes early, you will be manually entered into the class.
To reserve a spot in class, you must have a valid membership or class pack on file. To make a reservation please login to your account by visiting our website. If you need to change your reservation, please do so 12 hours or more before the class start time to avoid incurring a late cancellation charge.
Reservations made via text, voicemail, email, or Instagram are not permitted. You must log into your account and reserve your class.
If you need to cancel your reservation, please cancel as soon as possible. You can cancel your reservation by logging into your account via our website.
Cancellations made via text, voicemail, email, or Instagram are not permitted. You must log into your account and cancel your reservation.
We have a 12 hour cancellation window to allow all clients the opportunity to take class. If you cancel before the 12 hour window, there is no penalty and the class will be returned to your account.
For clients with monthly memberships (4x month, 8x month, monthly unlimited): if you cancel after the 12 hour window, you will be charged a fee of $15 and the class will be returned to your account to reuse and rebook.
For clients with monthly memberships (4x month, 8x month, monthly unlimited): if you do not show up for a class, you will be charged a fee of $25 and the class will be returned to your account to reuse and rebook.
For clients with class packages (drop in single session, 5 class pack): if you cancel after the 12 hour window, or do not show up for a class, you will lose the class credit. For a 5 class pack, we will waive a cancellation once a year and your class will be returned to your account to reuse and rebook.
For private sessions, the full amount of the private session ($90) will be billed to your account or a pricing option will be deducted from your package.
If the class you want to attend is full, we recommend getting on the waitlist. When space opens up, you will receive an email confirming your spot. We promise, the waitlist will move!
You will have to purchase a class membership or class pack in order to reserve your spot on the waitlist.
If you are on the waitlist and are added into the class you will be held to our late cancellation policy. If you can no longer attend class please remove yourself from the waitlist. If you do not get added to the class from the waitlist, you will be able to use your class credit for a future booking.
You can confirm where you are in line on the waitlist by checking the lineup on your schedule in your account.
Late cancel and no-show fees apply ($15 for late cancels, $25 for no shows) if you do not cancel within the bounds of our cancellation policy.
All Forte Pilates memberships (4x month, 8x month, monthly unlimited) require at least a three month minimum commitment. After those three months are over, your membership will be renewed on a month to month basis. If you wish to cancel your membership you will need to email us with 30 days notice.
All Forte Pilates memberships are able to be upgraded during the three month minimum commitment (i.e. a 4x month can upgrade to 8x month, and a 8x month can upgrade to monthly unlimited). If you wish to upgrade your membership you will need to email us with 30 days notice.
By purchasing a membership you are authorizing Forte Pilates to, on a recurring basis, automatically charge the debit or credit card account associated with your account, for monthly payments due associated with your membership and any fees stated in our late cancellation policy.
Membership credits/classes (4x a month, 8x a month) do not rollover to the next month and can't be extended for use outside of the 30 day window.
Forte Pilates will initiate charges each month on the date your contract is set to renew. Forte Pilates has the right to discontinue processing of memberships or late cancellation fees if unable to secure funds from the debit or credit card associated with your account.
If your payment fails to process, your booking privileges will be frozen.
Classes can not be transferred to other clients.
Guest passes DO NOT rollover to the next month and can't be extended for use outside of the 30 day window.
Guest passes are not transferable to other clients.
If you have an injury, please inform the instructor. If the instructor has a safety concern, Forte Pilates Studio may decline entry to a class and you will be refunded your class. The class will be returned for you to reuse and rebook.
If you are pregnant, please inform the instructor.
All package sales are final.
All sock sales are final.
All merchandise sales are final.
We are not responsible for any lost or stolen items in our studio. We will keep track of lost items only for a certain amount of time. Please email us info@fortepilatesstudio.com if you have left any items at our studio.
All cell phones are to be left in respective cubbies when entering the studio. We want you to enjoy your 50 minutes and to be present with us. Feel free to take selfies before and after class – share the love and tag @fortepilatesstudio on IG!
Expiration terms for class packs:
Single session drop in: 14 days from purchase.
5 class pack: 45 days from purchase.
When you visit Forte Pilates Studio or send emails to us, you are communicating with us electronically, and therefore consent to receive communications from us electronically. We will communicate with you by email or by posting notices on our website and social media channels. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Indemnification, Waiver and Release of Liability
You hereby hold harmless, waive, release, and discharge New Jersey Pilates Club LLC d/b/a Forte Pilates and all of its respective shareholders, principals, directors, officers, members, managers, instructors, and employees (collectively and hereinafter defined as “Forte Pilates Studio”) from and against all liability, losses, costs, expenses, causes of action, claims, judgments, liens, litigation, penalties, orders, violations, damages, including reasonable attorney’s fees, costs and expenses arising out of personal property damage or loss, personal bodily injury, and/or wrongful death, caused by negligence or otherwise (except to the extent caused by the willful misconduct or gross negligence of Forte Pilates Studio), sustained during any services or events (hereinafter collectively defined as “Services”) offered by Forte Pilates Studio or while present on the premises located at 1633 Highway 35, Suite 2, Oakhurst New Jersey 07755 (the “Premises” or “Forte Pilates Premises”) (hereinafter defined as “Indemnification, Waiver and Release”). Services shall be understood and acknowledged to include all group and personal fitness classes offered by Forte Pilates Studio, including, but not limited to, Pilates and any events hosted by Forte Pilates Studio. You acknowledge and agree that this Indemnification, Waiver and Release applies to all Services offered by Forte Pilates Studio. You acknowledge that Forte Pilates Studio is not responsible for the safekeeping of personal property. You acknowledge the mental and physical risks while participating in group fitness classes and private sessions. Your acknowledgments cause you to accept the understanding that your participation in all Forte Pilates Studio classes is of your own will and at your own risk. You agree that neither you, nor your heirs, administrators, agents or legal representatives will take legal action by suing or initiating any claims against Forte Pilates Studio for any personal injury, property damage/loss, or wrongful death whether or not caused by negligence or otherwise, except to the extent caused by the willful misconduct or gross negligence of Forte Pilates Studio.